
Manager, High-Performance Services
About the Role
We are currently seeking a highly organized and collaborative individual to join our organization in the role of Manager, High-Performance Services.
This is an exciting opportunity to play a key role in supporting Canada’s high-performance Alpine, Para Alpine and Ski Cross teams by leading the planning, distribution, and innovation of team apparel, race suits, equipment and merchandise programs. Working closely with athletes, coaches, suppliers and partners, you will help ensure our teams are equipped for success while managing strategic supplier relationships and delivering exceptional service in a fast-paced high-performance sport environment.
Duties:
High-Performance Teams Uniform & Race Suit Management
- Support the uniform and equipment needs for high-performance team throughout the season including ordering process, budget management considerations and in-kind product availability from Suppliers and Sponsors
- Manage product inventory and distribution with detailed record keeping and tracking
- Manage ordering and distribution of race suits
- Facilitation of race suit innovation projects with suppliers that support enhancing athlete performance
- Manage the process and implementation of the athlete headgear and shoulder patch program, ensuring effective delivery and support for athletes
- Follow industry trends and best practices to implement at ACA where appropriate
Supplier Pool Management Support
- Manage Supplier relationships and deliverables including contract servicing, issue resolution and product testing opportunities
- Collaborate with suppliers on product development and co-branding initiatives
- Facilitate National team athlete introductions to Suppliers and their products
- Support Supplier business development effort to identify and confirm new suppliers to join ACA’s exclusive supplier family and negotiate agreements
- Manage all financial reconciliation and receipt of all product expected from supplier agreements
- Support the development and execution of Supplier activations and marketing benefits at ACA events
- Establish and maintain a deep understanding of ACA’s trademarks and brand usage and educate Suppliers on acceptable use of ACA intellectual property
Inventory & Equipment Management
- Manage all inventory and equipment at ACA’s storage facility and high-performance race equipment stored offsite
- Identify, implement and maintain inventory and equipment tracking and management system
Shopify/Event Sales
- In cooperation with Event organizers and staff, manage the sale of ACA merchandise at major events, local sales to monetize ACA inventory
- Plan and manage targeted online sales of ACA merchandise (approximately twice per year)
Podium Club
- Assist with ordering, inventory and shipment of Podium Club merchandise in support of ACA’s fundraising efforts
Working Conditions
- Full-Time 14 month Employment Agreement
- Position reports to Calgary office
- Evening and weekend work will be required during peak season
- Some domestic travel may be required
Employment Requirements
- 5-7+ Years’ progressive experience in high-performance team services, operations and/or product account management with a proven history of impact that delivered strong results
- A bachelor’s degree in marketing or sport administration, or relevant work experience
- Strong understanding of the Canadian sport landscape
- Ability to operate with discipline and prioritize with a scarcity mindset and be highly organized
- Ability to communicate and build rapport and credibility quickly with internal and external stakeholders
- Affinity for building strong relationships and collaboration
- Strong project management, effective time management and prioritization skills
- Self-starter, with the ability to work effectively within the team environment
- Strong balance between attention to detail and the bigger picture
- Strong computer software expertise required, including power point, word, excel, outlook
- Fully bilingual preferred (English & French) – written and verbal
- Demonstrates and embodies the Alpine Canada values of Excellence, Leadership, Accountability, Respect and Courage
Responsibilities
High-Performance Teams Uniform & Race Suit Management
Compensation & Work Arrangement
Important Dates
How to Apply
Apply by email at [email protected].
About Alpine Canada Alpin

Alpine Canada Alpine (ACA) is the national governing body for Ski Racing in Canada and home to three of Canada's most exciting snow sports: Alpine, Para-Alpine and Ski Cross Racing. ACA is currently seeking an experienced, motivated individual to join our World Class Para-Alpine World Cup Ski Team as a Coach. Alpine Canada Alpin is based in Calgary, AB, Canada. It was founded in 1993. Its sport focus is Alpine skiing, para-alpine skiing and ski cross, within Event Management, Amateur Sport also.

