Facility Associate (CIF & PAC)

About the position

University of Waterloo Athletics and Recreation hires Facility Associates to staff the Customer Service Desks at the Physical Activities Complex (PAC) and Columbia Icefield (CIF), including the CIF arena. Reports to the respective building coordinators, Rushon Dagelman (CIF) and Bradd Smith (PAC).

Responsibilities and day-to-day work

• Welcome members and provide accurate answers about facilities, recreation services, athletics programs, bookings and equipment availability.
• Apply venue rules, manage secure access and key control, and perform facility safety/security checks.
• Safely prepare and operate recreational equipment, and maintain equipment and common areas in clean, functional condition.
• Carry out opening and closing procedures at assigned facilities.
• Receive and handle concession sales cash responsibly.
• Perform routine cleaning, minor maintenance and laundry work.
• Commit to at least two shifts weekly and participate in mandatory staff meetings and training.

Qualifications and essential skills

• Prior experience delivering customer service.
• Current Standard First Aid and CPR Level C certification.
• Knowledge of university varsity sport, campus recreation offerings and related venues.
• Ability to enforce policies and communicate constructively with visitors.
• Dependability, independent motivation and teamwork.
• Applicants are encouraged to supply their current first aid certificate with a resume.

Location, schedule and working conditions

Part-time, approximately 10 to 15 hours per week across CIF and PAC facilities in Waterloo. At least two shifts per week.

Compensation

CAD $16.55 to $19.95 per hour, according to the published athletics posting; verify currency and current pay before activation if rates have changed.

How to apply

Use the application questionnaire linked on the Waterloo Warriors athletics job page. Contact [email protected] for CIF or [email protected] for PAC questions.

Apply on the employer website

Industry areas

Academics

Recruiting contact information

CIF: [email protected]; PAC: [email protected]

• Prior experience delivering customer service.
• Current Standard First Aid and CPR Level C certification.
• Knowledge of university varsity sport, campus recreation offerings and related venues.
• Ability to enforce policies and communicate constructively with visitors.
• Dependability, independent motivation and teamwork.
• Applicants are encouraged to supply their current first aid certificate with a resume.